Bonjour RATP
Bonjour RATP App Info
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App Name
Bonjour RATP
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Price
Free
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Developer
RATP SMART SYSTEMS
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Category
Maps & Navigation -
Updated
2025-12-08
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Version
11.3.0
Frequently Asked Questions
How do I start using Bonjour RATP for the first time?
Download the app, open it, and register an account. Then, you can access real-time maps, plan routes, and buy tickets through the homepage.
Can I use Bonjour RATP offline when there is no internet connection?
Yes, download offline maps via Settings > Offline Maps to access metro, bus, tram, and night bus maps without internet.
How do I plan a route using different transportation modes in the app?
Select 'Plan Journey', input your start and end points, choose your preferred modes, and the app offers optimal routes with real-time info.
How can I buy tickets and recharge my Navigo pass on the app?
Go to 'Tickets' or 'Passes', select your ticket or pass, and complete payment via RFID, Samsung Pay, or other options in the app.
How do I find and unlock scooters or bikes with Bonjour RATP?
Open the 'Scooters & Bikes' section, find nearby vehicles, scan the QR code to unlock, and enjoy your ride.
What should I do if I experience app crashes or technical issues?
Try updating the app, restart your device, or reinstall it. If problems persist, contact support through Settings > Help & Support.
Is there a way to customize notifications for trip disruptions and alerts?
Yes, go to Settings > Notifications, and enable alerts for traffic updates, disruptions, and favorite stations.
Can I save my favorite stations and routes for quick access?
Yes, tap the star icon on stations or routes to save them under 'Favourites' in your account for quick future access.
Does Bonjour RATP support accessibility features for users with reduced mobility?
Yes, you can filter accessible routes during planning and set preferences in Settings > Accessibility to assist with mobility needs.
How do I upgrade to premium features or manage my subscriptions?
Navigate to Settings > Account > Subscriptions to view, purchase, or manage your premium plans or ticket packages.
