Go Program Way2Go Card
Go Program Way2Go Card App Info
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App Name
Go Program Way2Go Card
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Price
Free
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Developer
Conduent Incorporated
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Category
Finance -
Updated
2025-08-07
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Version
3.3.3
Frequently Asked Questions
How do I enroll my Go Program Way2Go Card for the first time?
Visit www.GoProgram.com or open the app, select 'Enroll', and follow the prompts to register your card and create login credentials.
Can I check my balance and transaction history on the app?
Yes, log in to the app and select 'Balance' or 'Transaction History' to view real-time updates and up to 18 months of transactions.
How do I lock or unlock my Way2Go Card using the app?
Go to 'Card Controls' in the app menu, then select 'Lock Card' or 'Unlock Card' to control your card's usage instantly.
How can I set up alerts for deposits or low balances?
Navigate to 'Settings' > 'Notifications' > 'Deposit or Balance Alerts' to customize your alert preferences.
What should I do if I forget my login credentials?
Use the 'Forgot Password' or 'Reset Username' link on the login screen and follow instructions to recover your account.
Is there a fee to use the Way2Go Card app?
No, using the app is free. However, standard message and data rates may apply depending on your mobile plan.
Can I replace my lost or stolen card through the app?
Yes, go to 'Card Management' > 'Cancel & Replace' to report and request a new card directly from the app.
How do I view service charges and other fees associated with my card?
In the app, select 'Help' or 'Fees' section to view or manage ancillary service charge information.
What should I do if the app crashes or I encounter technical issues?
Try restarting your device, update the app, or contact support through 'Help' > 'Contact Us' for assistance.
Are there any security measures to protect my account on the app?
Yes, the app uses encrypted login, card locking features, and secure verification methods to protect your information.
