Paychex Flex
Paychex Flex App Info
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App Name
Paychex Flex
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Price
Free
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Developer
Paychex, Inc
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Category
Business -
Updated
2026-01-09
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Version
7.69.0
Frequently Asked Questions
How do I get started with the Paychex Flex app?
Download the app from your device's app store, open it, and sign in with your credentials. Set up biometric login under Settings > Security for easier access.
What do I need to access Paychex Flex on mobile?
A compatible device and internet connection are required. Use your existing Paychex credentials to log in securely via Touch ID or Face ID.
What are the main features available for employees?
Employees can view pay stubs, W2s, benefits info, update retirement contributions, manage insurance details, and track FSA balances, all within the app.
How can I submit or review payroll using the app?
Employers can go to Payroll > Submit Payroll to enter details, review, and approve payrolls directly from the app for quick processing.
How do I access and download my tax documents on Paychex Flex?
Navigate to Reports > Tax Documents to view and download W2s and other tax forms, available anytime for your records.
Can I manage employee benefits through the app?
Yes, employers can view benefits enrollment data, health and retirement information, and employee eligibility, all accessible via the Benefits section.
Are there any subscription fees for using Paychex Flex?
Pricing depends on your business size and chosen services. Contact Paychex sales or check your account billing details for exact subscription costs.
How do I upgrade or modify my subscription plan?
Go to Settings > Account > Subscription to view options and make changes. Contact customer support for detailed assistance if needed.
What should I do if I forget my login credentials?
Use the 'Forgot Password' feature on the login page, or contact support. You can also reset your password through Settings > Security if needed.
What if I encounter a technical issue with the app?
Try updating the app or reinstalling it. For persistent issues, contact Paychex customer support via Help > Support in the app for assistance.
