RIU Hotels & Resorts
RIU Hotels & Resorts App Info
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App Name
RIU Hotels & Resorts
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Price
Free
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Developer
Riu Hotels & Resorts
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Category
Travel & Local -
Updated
2026-02-01
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Version
5.32.5
Frequently Asked Questions
How do I create a new account on the RIU Hotels & Resorts app?
Download the app, open it, tap 'Sign Up,' and follow the prompts to enter your details and complete registration.
Can I use the app without registering an account?
Some features are available without an account, but for booking and managing reservations, registration is required.
How do I make a hotel reservation using the app?
Open the app, select your destination, dates, and preferred room type, then tap 'Book' to confirm your reservation.
How can I view or modify my existing booking?
Go to 'My Reservations' in the app menu, select your booking, and choose 'Modify' or 'Cancel' as needed.
What are the steps to check in directly from the app?
Navigate to 'Check-In,' enter your reservation details, and follow prompts to complete your check-in process.
How do I access exclusive member benefits or join RIU Class?
Go to 'Profile,' tap 'Join RIU Class,' and fill in required info to become a member and unlock benefits.
Are there any extra charges for using certain features in the app?
Most app features are free; some optional services, like spa bookings, may have additional costs displayed during booking.
How do I find special offers and discounts in the app?
Open the app, tap on 'Promotions' or 'Deals,' and browse available exclusive offers for your selected destination.
What should I do if the app crashes or I encounter technical issues?
Try restarting the app, ensure your device is updated, or reinstall the app. Contact support via 'Help' in the app if needed.
How do I change my account settings or preferences?
Go to 'Profile' > 'Settings' within the app to update personal info, notification preferences, and other options.
