Salesforce Authenticator
Salesforce Authenticator App Info
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App Name
Salesforce Authenticator
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Price
Free
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Developer
Salesforce.com, inc.
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Category
Business -
Updated
2025-09-23
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Version
4.7.1
Frequently Asked Questions
How do I set up Salesforce Authenticator on my device?
Download the app from your app store, open it, and follow the on-screen prompts to link it with your Salesforce account for quick setup.
Can I use Salesforce Authenticator on both Android and iOS?
Yes, Salesforce Authenticator is available for both Android and iOS devices, ensuring broad device compatibility.
What is multi-factor authentication (MFA) and why should I use it with this app?
MFA adds an extra security layer by requiring a second verification step, protecting your account from unauthorized access.
How does Salesforce Authenticator enhance login security?
It sends push notifications for approval or denial, and supports TOTP codes, reducing password theft risk and improving account safety.
Can I use Salesforce Authenticator to secure other online services?
Yes, it supports TOTP, allowing you to add MFA to other platforms that support one-time passwords.
Does the app support location-based login approval?
Yes, it can use location data to automatically approve trusted login locations, which you can enable or disable in settings.
How does Salesforce Authenticator manage battery consumption while using location features?
It uses geofencing to update location only when entering or leaving trusted areas, saving battery life.
What features does Salesforce Authenticator offer for offline verification?
It generates verification codes that work offline, allowing you to authenticate without internet access.
Is Salesforce Authenticator free to use?
Yes, the app is free for download and basic use, but certain features may be used without additional costs.
What should I do if the app isn't working properly?
Try restarting your device, ensure your app is updated, and verify your internet connection. Contact support if the issue persists.
