Steak 'n Shake
Steak 'n Shake App Info
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App Name
Steak 'n Shake
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Price
Free
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Developer
Steak 'n Shake Enterprises
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Category
Food & Drink -
Updated
2025-05-15
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Version
4.9.0
Frequently Asked Questions
How do I get started with the Steak 'n Shake app?
Download the app from your device's app store, create an account via Sign Up, and browse the menu to place your first order easily.
Can I customize my burger or milkshake on the app?
Yes, after selecting an item, tap 'Customize' to add or remove toppings, ingredients, or specific preferences to personalize your meal.
What are the available ordering options in the app?
You can choose takeout, delivery, curbside pickup, or car hop services by selecting your preferred method during checkout.
How do I earn and redeem rewards in the app?
Sign in to your account, and order to earn points automatically. Redeem points for discounts or free items via the Rewards section in the app menu.
Where can I find the nutritional info of menu items?
Tap on any menu item to see detailed descriptions, including ingredients and nutritional information, on the item's page.
How do I place an order for car hop service?
Select your items, choose 'Car Hop' at checkout, park in a designated spot, and notify the restaurant with your spot number for delivery to your vehicle.
Are there any discounts or promotions available through the app?
Yes, the app often features exclusive discounts and special offers, which you can view on the Promotions or Deals section within the app.
How do I securely pay for my order in the app?
Choose your payment method during checkout, options include credit card, debit card, or PayPal, with secure encryption protecting your information.
What should I do if the app crashes or I face a checkout issue?
Try closing and reopening the app, ensure your internet connection is stable. If problems persist, contact customer support via the Help or Support section.
Can I modify or cancel my order after placing it?
You can modify or cancel orders within a limited time frame via the 'Order History' or 'My Orders' section in your account settings, before the order is prepared.
