Trenitalia
Trenitalia App Info
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App Name
Trenitalia
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Price
Free
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Developer
Trenitalia S.p.A
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Category
Maps & Navigation -
Updated
2025-11-18
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Version
12.900.0
Frequently Asked Questions
How do I create an account and log in to the Trenitalia app?
Download the app, open it, and tap ‘Sign Up' to register your details. Use your credentials to log in via the ‘Login' button under Settings or Profile.
How can I search for train routes and schedules easily?
Open the app, enter departure and arrival stations on the Home Page, select travel dates, then view available train options instantly.
How do I purchase tickets using the app's Quick Purchase feature?
Navigate to ‘Tickets' > ‘Quick Purchase', select your preferred train, and choose your ticket type to buy with saved payment options.
Can I plan a multi-modal journey from start to finish?
Yes, from the Home Page, input your start and end points to see tailored routes combining trains and buses, available under the journey planning feature.
How do I buy tickets for different train types like Frecce, Intercity, or Regional?
Search for your train, select the desired train type from options, then proceed to payment; ticket types are shown during search results.
How do I redeem loyalty points or bonuses within the app?
Go to ‘My Profile' > ‘Loyalty' or ‘Rewards,' then select ‘Redeem' options like CartaFRECCIA or bonuses to apply during purchase.
What payment options does the Trenitalia app support?
The app accepts Credit Cards, Paypal, Google Pay, Satispay, Amazon Pay, and bank transfers; set or update payment methods in Settings > Payment Methods.
How do I check real-time train status updates and delays?
From the Home Page, tap ‘Train Status' or ‘Live Updates' to see current schedules, delays, and platform changes for your selected routes.
How can I manage my travel profiles, including switching between personal and business profiles?
Visit ‘Settings' > ‘Profiles' to create, switch, or manage your personal and business profiles easily within the app.
What should I do if I encounter a bug or the app crashes?
Try closing and reopening the app, updating it to the latest version, or reinstalling. Contact support via ‘Help' in Settings if issues persist.